The Grievances Crew acknowledged The problem, even so the player in the end made a decision to Allow it go, possessing invested The cash from the account and expressing a want to halt using the casino. The complaint was closed with out resolution.
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You should know that if this rule has become breached, we might not be in the position to assistance. Some exceptions might be authorized by casinos when depositing or withdrawing cash employing a joint card or this likelihood is communicated beforehand.
We've reviewed the data pertaining to your ask for. As I am able to see, we sent various emails to 2 distinct e mail addresses, but sad to say, we didn't receive the requested information and facts.
Also, they expressed that they didn't want their winnings of €1,500 and hoped that it may be donated to charity. The difficulty was resolved because the casino agreed to manually block the account, confirming the closure Even with former communication troubles. The participant verified gratification While using the resolution.
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Desideriamo precisare che in tutte le nostre richieste di documentazione, sia tramite email che sul nostro sito web, richiediamo esclusivamente le prime 6 e le ultime 4 cifre della Sua carta di credito.
An initiative we introduced While using the aim to produce a world self-exclusion method, which allows vulnerable gamers to block their entry to all on the net gambling prospects.
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It’s something which really serious and licensed casinos choose extremely significantly, and when it may take a couple of Functioning times to accomplish, this is to make certain all the things is confirmed correctly.
We typically give casinos fourteen whole days to carry on using this simply because there is usually quite a few elements they should contend with Each time verifying all the gamers.
We're happy to listen to that your issue has become fixed. We'll go on and mark the criticism as 'settled' within our system.
La invitiamo https://winnita777.it a contattarci direttamente o a lasciare i suoi dati in questa sede for every procedere immediatamente alla cancellazione del suo account.